Effective Date: 04/01/2025
Purpose
Kharel CPA & Co. LLC is committed to providing seamless communication to enhance customer service and operational efficiency. This policy outlines the terms and conditions for using our business phone system services provided through RingEX Business Phone System by Ring Central.
Scope
This policy applies to all customers who use our services involving mobile or telephone communications, including appointment reminders, order alerts, and account service-related notifications.
Terms of Use
- Service Description: We utilize RingEX Business Phone System through Ring Central to communicate with our customers via their mobile or telephone numbers.
- Communication Purpose: The primary use of the phone system is to deliver appointment reminders, order alerts, and account service-related notifications.
Customer Responsibilities
- Messaging Frequency:
- Messaging frequency may vary based on customer engagement and service requirements.
- Customers will receive messages related to their appointments, orders, or account services as needed.
- Message and Data Rates:
- Standard message and data rates may apply based on the customer’s mobile plan.
- Customers are advised to consult with their mobile service provider for specific charges.
- Opt-Out Procedure:
- Customers may opt out of receiving messages at any time by texting "STOP" to the message they received.
- Once opted out, customers will not receive further messages unless they opt back in.
- Assistance and Support:
- For assistance, customers can text "HELP" to the message they received or visit our website at https://kharelcpa.com.
- Customer support is available to address any queries or concerns regarding the business phone system.
Legal and Compliance
- Privacy Policy:
- Customer privacy is of utmost importance. Our privacy policy outlines how customer data is collected, used, and protected.
- Customers are encouraged to review our Privacy Policy at https://kharelcpa.com/privacy-policy.
- Terms of Service:
- The use of the business phone system is governed by our Terms of Service.
- Customers can access the full Terms of Service at https://kharelcpa.com/terms-conditions.
Conclusion
By using Kharel CPA & Co. LLC's business phone system, customers agree to comply with this policy. We are dedicated to providing transparent and responsible communication services and encourage customers to reach out for any further information or assistance.